I was feeling trapped by my credit card processing company. Every other month I was paying more and more in fees. The more credit cards I processed the more I was paying. It was getting to the point where I wanted to stop accepting credit cards altogether. No matter what I couldn’t stop accepting credit cards because I would lose so much business. I attempted to call my processing company and see what was going on and what they were willing to do to keep my business. They weren’t willing to budge. They said I was in a contract and there was nothing they could do and I could re-evaluate the terms at the end of my contract. I have been giving them my business for over 3 yrs and that is how they treated my business. I had six months left on my contract and the buyout was outrageous. So I had no choice, I had to stick it out. Then my next month’s statement came in and it was triple the previous month’s bill – that was it I would rather buy out my contract then deal with this. I started comparing credit card processing companies and finally found one that gave me more than I had ever expected. The representative called me immediately following my request for information. She was understanding and a real human being. Before she worked for them she had owned her own business and knew where I was coming from. Rebecca gave me a step by step explanation of their services. The best explanation I had ever received. She informed me that the contract is very flexible and could be terminated at anytime with no hidden fees or cost. Not only is there flexibility, Rebecca offered me the lowest processing rate I could find, a free processing terminal, and they did the set up and programming. She even gave me a solution to the high cancelation fee a business cash advance. Rebecca told me that a business cash advance allowed me to use the credit card receipts I process to my advantage. They would purchase a small portion of the receipts and give me upfront cash. I could receive up to $250,000 in unsecured funds. Wow, I didn’t need that much money but nice to know that it’s a possibility. There are only four qualifications and credit is not one of them. I had applied for a small business loan in the past it took forever and the paperwork was ridiculous. Rebecca let me know that the whole process of a business cash advance could be complete in 6 to 18 months. When I calculated the business cash advance and my new low credit card processing rate my business would actually save money. My old processing company was robbing me blind. I wish I done some research sooner. I made the decision and finished my application. I was approved the next day and not long after I received the cash to pay off my cancelation fee. I have been with Genesis Capital for a little over four months and I have never been overcharged or had any hidden fees or costs. They really gave my business so many solutions. I am very impressed and don’t plan on ever making a change.

Sincerely,

Jenni McDougall